Title: Business Analyst

Duration: Contract-to-Hire

Location: Houston, TX (Primarily Remote; Local Houston Area Candidates Preferred)

Pay Range: $78,897 - $95,056 Annually ($43.64 - $52.58/hr)

No C2C or Third-Party Candidates

Summary

We are seeking a Business Analyst to serve as a strategic liaison between business stakeholders, customers, program leadership, and software development teams. This role will be responsible for identifying business needs, analyzing processes, gathering requirements, evaluating solutions, and supporting the successful delivery of technology initiatives. The ideal candidate has experience working in Agile environments, translating business objectives into technical requirements, managing multiple priorities, and collaborating with both technical and non-technical stakeholders.

Responsibilities

• Gather, analyze, and document business, functional, and technical requirements.
• Conduct stakeholder interviews, workshops, and discovery sessions to identify business needs and process improvements.
• Develop user stories, use cases, workflows, process maps, and acceptance criteria.
• Serve as the liaison between business stakeholders and software development teams.
• Partner with developers, engineers, and project teams to ensure solutions align with business objectives.
• Perform gap analysis and evaluate opportunities for product, process, and system enhancements.
• Support planning and coordination of multiple projects, including timelines, risks, dependencies, and resource impacts.
• Facilitate project meetings, requirements reviews, and solution discussions.
• Track project status and communicate updates, risks, and recommendations to stakeholders.
• Support testing, user acceptance activities, and solution validation.
• Assist with change management, implementation planning, training, and adoption efforts.
• Develop reports, presentations, dashboards, and documentation to support decision-making and project execution.
• Identify opportunities to improve processes, increase efficiency, and enhance customer experience.

Required Qualifications

• Bachelor's degree in business, Information Systems, Information Technology, Computer Science, Project Management, or related field preferred.
• 3+ years of experience in Business Analysis, Product Analysis, Project Management, or Technology Implementation.
• Experience gathering and translating business requirements into technical requirements and user stories.
• Experience supporting enterprise software, SaaS platforms, business applications, or technology-enabled solutions.
• Experience working in Agile, Scrum, Kanban, or similar development environments.
• Experience with Jira, Azure DevOps, Smartsheet, Microsoft Project, or similar project management tools.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to effectively collaborate with business leaders, technical teams, and external stakeholders.
• Experience managing multiple projects and competing priorities simultaneously.

Preferred Qualifications

• PMP, CAPM, CBAP, PMI-PBA, or similar certification.
• Experience supporting software implementations, integrations, or modernization initiatives.
• Knowledge of APIs, data integrations, and enterprise technology environments.
• Experience in customer-facing technology or software organizations.
• Previous project leadership or team leadership experience.

Skills

Business Analysis, Requirements Gathering, Gap Analysis, Process Mapping, User Stories, Use Cases, Agile, Scrum, Jira, Azure DevOps, Stakeholder Management, Project Coordination, Risk Management, Change Management, SDLC, Process Improvement, SaaS, Enterprise Applications, System Integrations, Functional Requirements, Acceptance Criteria, Cross-Functional Collaboration

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.